Regardless of the type of service we provide from sniffer dogs or security guarding, our commitment to Quality Assurance is the cornerstone of our progress towards the creation of a Total Quality environment open to objective measurement. The decision to proceed in this way has brought about a positive approach to our management control systems and the development of additional measures to ensure that all policies are quality related and customer orientated. An approved, documented quality system is only part of the process. Education, training, guidance and motivation of people working within the system are important elements, which addressed positively, will generate a quality service.
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